The TIP Guide to Earned Recognition

Here is our guide to Earned Recognition, including :-

  • a more detailed look at what it is and the benefits of being a member of the Scheme
  • what you need to join the Scheme
  • a definition of the 5 maintenance KPIs
  • why you should choose Earned Recognition by TIP
  • and take a look at the Earned Recognition by TIP ‘dashboard’

 

 

Click here to download a PDF of the TIP Guide to Earned Recognition

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DVSA Scheme to increase road safety

Earned Recognition is a DVSA scheme designed to drastically reduce the time wasted checking on ‘compliant’ operators, in order to free up limited enforcement resources and improve road safety by focusing on “seriously and serially non-compliant” operators. Road safety is improved by targeting those that put the public at serious risk by having either excessively tired drivers or poorly maintained vehicles.

The Scheme is voluntary, free to join and focusses on operators with ‘exemplar’ and ‘compliant’ status, and those achieving Earned Recognition status are largely left to manage their own compliance.

Measuring your KPIs

They do so by using a DVSA approved system to report on performance against a set of key performance indicators (KPIs) of both drivers’ hours and maintenance on a 4-weekly basis. The two reporting systems can be completely separate.

Non-compliance, by way of a KPI ‘trigger’ received by the DVSA from the Earned Recognition system, may lead to a remote ‘intervention’, typically a discussion between operator and DVSA, to resolve. Too many occurrences of non-compliance could mean losing Earned Recognition status.

There are over 170 Earned Recognition operators.

 

100% of Earned Recognition scheme members that responded to our survey said that they believed “less ‘disruption’ from the DVSA, whether at roadside or visits to their premises”, to be the main benefit of being an Earned Recognition operator

Reduce costly downtime

  • As an Earned Recognition operator, routine roadside inspections of your vehicles will be significantly reduced, improving your productivity by reducing costly ‘downtime’
  • The so-called ‘light touch’ approach to enforcement also means that you will less likely be subject to routine inspection visits from the DVSA to check on your performance

Win new business

  • You will be able to ‘market’ your business as being an ‘exemplar operator’, which may help you win new business, in addition to providing further assurances to your existing customers

Improve road safety

  • You will help to improve the road safety of your transport operation

Benefit from an electronic management system

  • You may benefit from the efficiencies of using an electronic management system

What is needed to join the Scheme?

Holders of a HGV / PSV operator’s licence can join the Scheme, provided that licence has been held for at least two years.

Operators need to demonstrate a strong track record of compliance in order to join the Scheme, with no regulatory action from the traffic commissioner, above a warning, for the last two years. As part of the Earned Recognition Scheme application, the OCRS is also referred to by the DVSA.

The operator must demonstrate that they have robust transport management processes and systems in place, including a DVSA-validated IT system to provide KPI performance reporting to the DVSA.

Following the initial application review, the operator is audited by an approved Earned Recognition auditor. Audits will cover :-

  • Operator licence
  • Transport manager
  • Vehicle standards
  • Drivers hours
  • Operational management
  • Driver management
  • Training & driver behaviour
  • Driver related policies
  • ADR (if applicable)

Processes and systems will need to be demonstrated as robust on an ongoing basis, as re-audits are required every two years.

What are the maintenance KPIs?

KPI

% Required

M1 - Complete set of safety records (all safety inspection sheets must be available for the reporting period)

100

M2 - Safety inspection records completed correctly and signed off as being roadworthy (all safety inspection sheets must contain a signature from the person inspecting and from a person verifying the vehicle is roadworthy)

100

M3 - Safety inspections are completed within the stated frequency (as per the applicable operator licence; the inspection date can occur at any time during the week that it is due)

100

M4 - Driver defect reports where road safety-related items have been reported are appropriately actioned (safety-related defects, as reported)

100

M5 - Vehicle and trailer initial pass rate

95

Background to Earned Recognition by TIP

TIP already generates & hosts HGV maintenance & compliance information. As part of our overall service in managing our customers’ compliance, we identified the need to report on Earned Recognition maintenance KPI data to support our customers’ desire to achieve Earned Recognition status.

TIP already has the ideal customer portal, FleetRadar TM to provide access to customers wanting to access Earned Recognition maintenance KPI data.

Why Earned Recognition by TIP?

 

Two-thirds of respondents to our survey said they thought it “more important to have all of your maintenance, repair, compliance documentation and maintenance KPIs all in one place”, as opposed to having “maintenance and drivers’ hours information in one place” 

 

  • The Earned Recognition by TIP platform meets the DVSA’s Earned Recognition IT System Requirements
  • Earned Recognition by TIP is hosted in FleetRadar TM, TIP’s intuitive-to-use customer portal (providing access to maintenance documentation & compliance information) to provide Earned Recognition operators with a single log-in for all compliance related matters
  • Visually appealing interactive KPI dashboard
  • TIP will populate the system with data required to produce the KPIs and proactively manage this as part of our overall compliance management offering. Earned Recognition by TIP is a complete service to help you become and remain an ‘exemplary’ operator within the Scheme
  • ‘Earned Recognition by TIP’ is developed in-house, enabling TIP to manage updates and further development to suit customers’ changing needs and that of the Scheme
  • It is billed at a competitive, fixed monthly rate, alongside any existing asset billing, reducing administration burden
  • Earned Recognition scheme and operator application support is provided
  • If you are thinking about applying to join the Scheme, you can have free access to Earned Recognition by TIP for a period, so that you can benchmark your performance against the maintenance KPIs prior to applying and feel comfortable in applying

 

Two-thirds of Earned Recognition operators responding to our survey said the main functions they spent time performing were “analysing KPIs” & “liaising with maintenance providers to address issues”

The Earned Recognition by TIP dashboard

The Earned Recognition by TIP dashboard enables a user to see the performance of the five maintenance KPIs, both for a specific ‘reporting period’ (4 ISO weeks) from the 13 most recent reporting periods and for all of those 13 periods collectively.

For each period, if a KPI is met, a green indicator is shown. If a KPI is less than 1% out of tolerance, a yellow indicator is shown, between 1% & 2% out of tolerance, an amber indictor is shown and if more than 2%, a red indicator shown.

Users can drill-down to review the underlying data for each KPI, for example, to identify any vehicles or service events that don’t meet the KPI requirement. Data can be sorted and exported for further analysis.

It clearly indicates an overall ‘Earned Recognition Status’ (i.e. ‘Pass’ or ‘Fail’).

DVSA will be informed of KPIs not being met when there is a KPI ‘trigger’. This occurs when any of KPIs 1-4 show as :-

  • Red for a reporting period
  • Amber for two consecutive reporting periods
  • Yellow or amber for three consecutive reporting periods
  • Yellow or amber for five reporting periods within the most recent 13 reporting periods

If there are no KPI triggers, a standard email is issued to the DVSA indicating as such, the email not containing any KPI information. If there are KPI triggers, a different email is issued, along with a report of the KPI dashboard. The emails are issued on the first Monday of each reporting period.

Since Earned Recognition by TIP users always have access to the KPI data, they effectively have a ‘window’, typically 4 weeks, between the end of a reporting period and email notification to the DVSA, enabling compliance issues to be rectified.

Curtainsider trailer

Trailer with a 'curtain' along the sides of its body which can be opened to load / un-load goods.

Box van trailer

Trailer that has solid walls in order to protect its cargo, making it a popular choice with the transport industry for transporting goods requiring high security.

Flatbed trailer

Trailer that typically has a flat ‘bed’ as its floor but has no side-walls or roof, enabling it to be used for carrying a wide range of cargo, including bulky, unusual and ‘oversized’ items.

Refrigerated trailer

Trailer that is fitted with a refrigeration unit to enable goods, such as food, drink or pharmaceuticals, to be temperature controlled.

Skeletal trailer

A skeletal trailer is a trailer frame that can carry containers.

Walking floor trailer

Trailer that has a floor that literally ‘walks’ its cargo, usually loose, bulk material, out of the trailer via the rear doors.

Stainless steel liquid tankers

Tankers are a road vehicles that can carry liquids or powder. TIP offers a wide range of stainless steel liquid tankers for purposes varying from food to chemicals.

Aluminium fuel tankers

TIP offers specialized equipment for the transportation of different types of fuel.

Aluminium powder tankers

Our powder tankers are equipped to transport various types of cargo, from powder type products to aggregate products.

Tanker

A tanker is a road vehicle that can carry liquids or powder.

Waste tanker combi

The waste tanker combi is suitable for sewer or gully cleaning or sewage sludge and mine disposal.

Waste tanker recycler

A waste tanker recycler is used for sewer cleaning with and without water treatment, gully cleaning or for suction and rinsing .

Waste tankers

TIP has a wide range of waste tanker equipment to meet all of your needs.